Operation center managers

• Undergraduate education required and successful experience in team management,
• Age: 25/30 years,
• Proficiency with IT tools and telephony,
• Talent for team dynamism,
• Initiative taking, action taking, leadership, organizational skill and team-work, dynamism and independence,
• Sales oriented,
• Ability to convey and transmit the company’s values and know-how to the team in his/her charge.
  

Supervisors:

• Higher education/training and successful experience in the field of call centers.
• Age: 25/30 years
• Aptitude for contact and paying attention
• Action taking, dynamism, professionalism, pedagogy
• Proficiency with IT tools and telephony required
• Proficiency in call reception techniques

Telemarketing Services

Client manager:

• Higher education/training
• Age: 20/25 years
• Good networking skills
• Excellent pronunciation and ability to listen
• Sales oriented and dynamic
• Availability
• Action taking, ability to memorize, to express oneself and to present argumentation
• Proficiency in IT tools.

IT Services

Support Engineers & Hotliners:

• IT education (BTS, university and Grandes Ecoles degrees)Engouement pour l’informatique
• Passion for IT
• Age: 25/30 years
• Good networking skills
• Excellent pronunciation and ability to listen
• Sales oriented and dynamic
• Availability
• Action taking, ability to memorize, to express oneself and to present argumentation